Privacy Policy new

About Us

PrintVision3D (“the Company,” “we,” or “us”) specializes in providing cutting-edge 3D models for a variety of applications, including computer graphics, virtual/augmented reality, and gaming. Our efforts are supported by a dynamic community of professional designers.

Artfusion Limited, registered at ADDRESS and located at ADDRESS, with its registration number NUMBER and the email address EMAIL, serves as the data controller for your personal data. If you have any questions about how your personal data is processed, you can reach out to our data protection officer via email at EMAIL.

Respecting Your Privacy

We deeply respect your privacy and are committed to protecting it through this Privacy Policy. Like many websites, PrintVision3D collects information about users and visitors to our Website. Please note that this Privacy Policy should be read alongside our General Terms and Conditions and Cookie Policy.

How We Use Your Personal Data

We handle and process your personal data only as permitted by law. The key reasons for collecting and using your data include:

Fulfilling contractual obligations
Adhering to legal and regulatory requirements
Pursuing legitimate business interests, provided they do not infringe on your fundamental rights
Obtaining your explicit consent for specific data collection and processing activities

We are committed to ensuring the responsible and ethical use of your personal data in line with all relevant laws and regulations.

Types of Personal Information We Process

The personal data we collect and process depends on the nature of your interaction with us. Whether you are a visitor to our Website, a Guest Buyer, a registered User, or an applicant for a job position, the type of personal data we handle will vary accordingly.

When we mention “personal data” in this Privacy Policy, we refer to any information that directly identifies you or can indirectly make you identifiable. This includes details such as your name, contact information, and IP address.

By using our Website or registering as a user, you agree to our Privacy Policy and General Terms and Conditions. Please note that our services are intended only for individuals aged 18 and above. Creating an account confirms that you are at least 18 years old.

Visitor Information

For those visiting our Website, we may automatically gather Technical Data related to your browsing activities through cookies, session logs, and similar technologies. This enables us to improve the Website, enhance your browsing experience, and make well-informed business decisions.

Guest Buyer Information

Guest Buyers can access our services without registering. In such cases, we collect specific personal data you provide, including your email address, IP address, and payment information, which is securely processed by Adyen BV.

Registered User Information

Registered Users provide personal data during account creation, such as a username, email address, and IP address. We process this information to facilitate account registration and provide our services.

If you make purchases on our platform, we also collect payment details to handle order fulfilment and transaction processing.

Business Customer Information

We collect personal data from representatives of Business Customers to facilitate account creation and the provision of services. This data may include their name, company details, contact information, and IP address.

Job Applicant Information

As part of the recruitment process, we collect and process personal data from job applicants and potential candidates for employment. This includes contact information, educational background, work experience, and other relevant details provided in resumes or applications.

We ensure that all personal data is handled responsibly and securely, fully adhering to applicable legal requirements. If you have any questions or concerns regarding your personal data, feel free to contact us.

Direct Marketing

We carry out various marketing activities to enhance our Website and improve the overall user experience. To gain valuable insights about visitors and Users, we collect data such as the most visited pages, countries of visitors, frequency of returns, browser types, devices used, and IP addresses. This data is gathered through third-party tools like cookies and technologies such as Google Analytics. For more information, please refer to our Cookie Policy.

Visitors and Users of our Website have the option to subscribe to our newsletter, which provides updates on news, promotions, sales, and other relevant topics. To deliver the newsletter, we process your email address with your consent as the legal basis. We retain this data for up to 5 years after obtaining your permission or until you choose to withdraw it. You can unsubscribe at any time by clicking the link in any email or sending a withdrawal notice to EMAIL.

Email Notifications

As a Registered User, we may send you email notifications regarding proposals or activities related to your account, such as product and feature announcements, community updates, special offers, sales information, new personal messages, model sales, and feedback. To provide these notifications and our services, we process your email address based on our legitimate interest in improving user experience and fulfilling our contractual obligations. This data is retained for up to 2 years after your last login.

You have the right to object to this processing or withdraw your consent at any time. To opt out or adjust your notification preferences, log into your account and modify the settings accordingly.

Profiling

We use your activity and transaction data to create individual profiles based on your interests, such as buying or selling models. These profiles allow us to personalise your experience by prioritising relevant content and making certain features more accessible. Profiling aims to enhance the user experience and deliver tailored services.

The legal basis for profiling is our legitimate interest in improving user experience. We retain this data for up to 2 years after your last login if no transactions are made or up to 10 years after the most recent purchase or sale. If you wish to object to this processing, you can contact us at EMAIL. However, please be aware that disabling profiling may limit your access to certain features and services.

Data Sharing

We prioritise the protection and confidentiality of your data, maintaining strict standards for our employees and partners. Personal data may be shared with trusted service providers who process information on our behalf. These providers assist in delivering services as directed by us.

Transaction-related data may be shared with our partners who facilitate secure payment tools. When engaging service providers, we only disclose the minimum amount of personal data necessary to deliver the requested services. We ensure these providers protect your data and use it solely for the intended purpose. Our data processors are bound by contracts that include their commitment to safeguarding your rights and assisting in the exercise of your data subject rights.

We work with reputable payment providers and may share data with banks or financial institutions as necessary. In specific cases, such as resolving customer service issues, investigating security incidents, or providing accounting services, we may grant IT support service providers access to your data on a case-by-case basis.

In certain circumstances, we may be required by law to disclose your data or may do so if we believe it is necessary to protect the rights, property, or personal safety of our Company, the Website, or its visitors.

Data Transfers Outside the EEA

Some of our service providers and partners operate outside the European Economic Area (EEA). When transferring your data to such countries, we implement appropriate safeguards to ensure adequate protection. These measures include:

Transferring data to countries with privacy laws recognized as adequate by the European Commission.
Using agreements such as Standard Contractual Clauses (SCC) and other approved data transfer agreements.
Seeking your explicit consent for specific data transfers.
Relying on other transfer mechanisms approved by relevant authorities in the COUNTRY of transfer.

For customers and registered users in non-EEA countries, by using our 3D marketplace or other services, you explicitly agree that your personal data will be stored and processed in compliance with the General Data Protection Regulation (GDPR) and Standard Contractual Clauses (SCC) when data is transferred outside the EEA.

Your Rights

As a data subject, you have specific rights regarding your personal data, which you can exercise by contacting us. These rights include:

Right of Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to Withdraw Consent
Right to Object
Right to Object to Automated Decision-Making and Profiling
Right to Lodge a Complaint

Please note that some rights may be subject to specific conditions or exceptions. We will make every effort to address your requests promptly and appropriately.

Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, technology, or business practices. Any revisions to the Privacy Policy will be posted on our Website. If the changes significantly impact how we process personal data, we may notify you directly via email, including the effective date of the updated Privacy Policy.

By continuing to use our services after the effective date of the updated Privacy Policy, you indicate your acceptance of the revised terms. We encourage you to review this Privacy Policy regularly to stay informed about how we collect, use, and protect your personal data. Please note that the last update to this Privacy Policy was made in July 2023.

Contact Information

If you have any questions about this Privacy Policy, please contact us at ADDRESS.

You can also reach us:

Via phone number: NUMBER

Via email at: EMAIL

Via this link: PrintVision3D Contact Page